Returns are a hassle for both companies and consumers. They usually take a lot of time and effort from both parties.
A company that specializes in other company’s returns. The company becomes a master in logistics and can offer return options that no other company can. They partner with companies such as Amazon.
They take back anything so consumers don’t need to worry about who to return things to.
I shop on several online stores and figure out that several of the items won’t work. Instead of returning all the items individually, a company would take all of the items and they handle it from there. You could work this out as a consumer subscription, or you could find a way that companies pay for the service as well.